• gandalf_der_13te@feddit.org
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    1 month ago

    Even the simple process of returning a product to a store is now a lot more frustrating than it used to be, because the person running customer service absolutely refuses to interact with the customer.

    i kinda assume that businesses give out the guideline to hesitate when taking back objects, as they lose money that way (lower net revenue).

    • Psythik@lemmy.world
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      1 day ago

      No what I mean is that they won’t even do the bare basics, like saying “hello” and responding to my questions with an answer. Young people these days just give you a blank stare like you’re an alien. I don’t get it. All I want to do is return this defective product. But they can’t even help with that, despite being in the returns department. It makes no sense.