- cross-posted to:
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- cross-posted to:
- [email protected]
The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.
No one asked for this
The capitalists running everything did
It’s the C-suite. They’re so corporatized they can’t differentiate between an over-the-top professional smile and somebody being genuinely helpful.
Sam Altman did.
BK probably tried to implement AI to take orders, and well you saw how well it worked at Taco Bell. This is probably the minimum return on their “investment”